If we own a vehicle, why should we not have the option to get it serviced at a garage of our choosing - one that meets our expectations of quality, convenience and price? Do you really have Freedom of Choice?
It is our Right to get the products we own to be reasonably repaired, anywhere we want, at a price best suited to us; this is our Right to Repair.
It is our Right to get the products we own to be reasonably repaired, anywhere we want, at a price best suited to us; this is our Right to Repair.
To enable Fair Repair, it is imperative that Manufacturers provide the market (e.g. independent repairers) the following:
Spare parts catalogs
Spares at a competitive price
Repair Procedures & Schematics
Technician Training
Access to diagnostics, special tools and equipment
If we own a vehicle, why should we not have the option to get it serviced at a garage of our choosing – one that meets our expectations of quality, convenience and price? Do you really have Freedom of Choice?
It is our Right to get the products we own and use to be reasonably repaired, anywhere we want, at a price best suited to us; this is our Right to Repair.
To enable Fair Repair, it is imperative that Manufacturers provide the market (e.g. independent repairers) the following:
Spare parts catalogs
Spares at a competitive price
Repair Procedures & Schematics
Technician Training
Access to diagnostics, special tools and equipment
Your Right To Repair Guide
Artistic Insights Into The Indian Automotive Aftermarket.
When implemented in India, it will be a game changer in product sustainability, be a key driver in generating employment opportunities and harmonize transactions between Customers, Original Equipment Manufacturers and third-party buyers and sellers.
As consumers, all of us have had enough
It doesn’t feel right to be treated unfairly
This cannot continue
So we've decided to take action
Lack of Choices
Customers are forced into a situation where they have no choice other than an OEM Authorized Dealer for their vehicle's repair and maintenance needs.
Increasing Product Complexity
The automobiles we use every day are becoming increasingly difficult to fix due to rapidly evolving technology, lack of information sharing, limited or no access to spares and poor collaboration between the participants of the ecosystem.
Our Approach
Fair Repair seeks to be collaborative rather than confrontational in implementing the Right To Repair in India.
The Ecosystem
A circular economy that encourages everyone to extract as much value as they can from the materials we use is what we ultimately need. Making this happen involves repairing and reusing our products.
“Repairability was once a standard and expectation. Over time, a deadly combination of anemic antitrust enforcement and technological development have allowed manufacturers to purposefully adopt exclusionary practices and cut off the tools necessary to repair, in powerful and unprecedented ways. Fortunately, lawmakers, antitrust enforcers, and regulators have many policy mechanisms that can reopen repair markets.”