OEM
Car owners or independent repair shops are forced to use worn or poor components due to limited availability or non existent market for OEM spares. Users and independent repair businesses must instead salvage used equipment, and perhaps unintentionally or intentionally using non-OEM parts. Use of poor quality non-OEM parts puts the lives of both the users and the product at risk.
Challenges Today
Why it matters to you?
Life After Fair Repair
Challenges Today
- Patent and trademark regulations imposed by you on Aftermarket component manufacturers restrict market growth, cause supply chain bottlenecks, delays in repairs, lead to higher insurance costs, increase in spurious spares and importantly inconvenience vehicle owners.
- A limited or non existent market for OEM parts forces third-party repair shops to rely on used or lower-quality parts, damaging the vehicle’s performance and putting lives at risk.
- Although your Dealers have access to OEM spares, you restrict their sale to the open market. This negatively impacts your business and limits your ability to generate revenue from sale of genuine spares.
- Your monopoly in the spares sale leads to higher repair costs, driving customers to look for alternative options. Further, voiding manufacturer warranty upon use of aftermarket spares is contrary to the freedom of choice.
- Due to restricted spares availability and limited Dealer network, customers in remote locations are forced to drive long distances, causing them tremendous discomfort.
- Due to lack of access to manufacturer spares catalogues, repair procedures, special tools, diagnostic equipment and training, independent repairers are highly disadvantaged and unable to service vehicle owners of your brand. This is causing loss of customer trust and reduced sale.
Why it matters to you?
- Active participating in the aftermarket will bring you closer to your end users.
- Training and certification of independent mechanics will create a vast pool of skilled resources capable to handle repairs on your vehicles. This will ensure hassle free use by your end users, leading to high customer satisfaction.
- Restricting spare parts sales negatively impacts your revenue and your authorised Dealer’s revenue. By making the spare parts available to the open market, Dealers and retailers can cater to more customers, sell more spares, and generate more revenue for you.
- Fostering innovation and encouraging other component manufacturers to participate in the automotive aftermarket will help you sell high volume of spares at a competitive price.
- Easing enforcements of patents and copyright laws will encourage the design of more repairable systems. You do not have to be the primary reason for most of the parts ending up in landfills.
- Providing independent repairers with schematics, spares catalogues, diagnostic equipment, special tools and spares needed to undertake repairs will enable hassle free, timely and proper maintenance of your vehicles. This will help independent repairs identify any significant problems early and possibly collaborate with you in the development of robust products.
Life After Fair Repair
- You will now have a strong repair network consisting of your authorised Dealers and independent repairers fulfilling the needs of the end users, even in the remotest locations.
- With more affiliated independent repairers, you’ll be able to cater to customer demands across the country, helping you proportionately increase your sales volume and boosting customer satisfaction.
- Your authorised Dealers generate higher sales and margins via sale of spares, tools and other items. Further, by working collaboratively with independent repairers, your Dealers will get referrals for complex repairs.
- You and other independent auto component manufacturers will raise the bar for innovation and will be encouraged to design more repairable products. Further, innovation will drive manufacture of more environmentally friendly parts.
- Customers will love your brand for easy repairability, low maintenance, thus leading to higher sales.