Over the past few years, there has been a steady decrease in the volume and variety of repairs that independent shops have been taking in. In a research conducted by IMR to understand the challenges faced by Independent repairers, we found a few factors influencing the challenges directly related to manufacturers’ and their authorized Dealers’ monop

The Indian automotive aftermarket hosts various businesses, including garages, body shops, distributors, component and accessory manufacturers, diagnostic tool and equipment manufacturers, inspection centres, training institutes, and roadside assistance operators. It creates an extensive support network of SMEs throughout India, benefiting customers and local economie

Imagine being in a place where your fundamental human rights are traded for monetary gain. Manufacturers are now incorporating advanced technologies into automobiles, making their service outside the dealer network very difficult. Our legal rights are compromised when contracts fail to give us, the vehicle/product owner, complete authority. Fundamentally, monopolizati